Privacy Policy – NPF-butiken

Last updated: 2025-05-26

Your privacy is important to us. This privacy policy explains how we at the NPF Store collect, use, store, and protect your personal data when you visit our website or make a purchase. We comply with the EU General Data Protection Regulation (GDPR) and other applicable legislation.

1. Personal Data We Collect

When you shop with us or create an account, we process the following personal data:

• Name

• Email address

• Postal address (for invoicing)

• Payment information (handled securely by third parties)

• Order history and downloads

• IP address and technical data (for website visits)

2. Purpose of Processing Your Data

We process personal data to:

• Fulfill and deliver your order

• Manage your customer account and provide access to downloads

• Send order confirmations and offer support

• Follow up with newsletters (if you've consented)

• Comply with legal obligations (accounting, VAT, complaints)

• Improve our services (through anonymous statistics)

3. Legal Basis for Processing

We process your data based on:

• Contract – to fulfill the purchase agreement

• Legal obligation – e.g., for accounting purposes

• Legitimate interest – e.g., for customer support and service development

• Consent – for newsletters or other marketing

4. Data Retention

We retain your personal data for as long as necessary for each purpose:

• Order data: 7 years (in accordance with accounting law)

• Customer account: As long as you are an active customer or until you request deletion

• Newsletter: Until you unsubscribe

5. Third Parties & Data Sharing

We never share your data with unauthorized parties. We may share data with trusted partners only when necessary to:

• Process payments (e.g., Swish, Klarna, or Stripe)

• Operate our website platform (hosting and email services)

• Distribute newsletters (via email service providers)

All our service providers comply with GDPR and are required to protect your data.

6. Your Rights

You have the right to:

• Request access – to see what data we hold about you

• Request correction – of inaccurate or incomplete data

• Request deletion – of your data (with certain exceptions)

• Object to processing – especially for direct marketing

• Data portability – receive your data in a structured format

Contact us at kontakt@npfbutiken.se to exercise your rights.

7. Security

We take appropriate technical and organizational measures to protect your data, including:

• SSL encryption

• Secure payment processing via certified providers

• Password-protected systems and restricted access

8. Cookies

We use cookies to enhance your user experience. You can adjust your cookie settings at any time via your browser. Read more in our separate cookie policy (available upon request).

9. Contact Information

Have questions or wish to exercise any of your rights? Contact us:

📧 info@npfbutiken.nu
🌐 www.npfbutiken.nu

Data Controller: NPF Store
Organization number: 8908160339